Outpatient and Physiotherapy Benefits in Bao Viet An Gia


When purchasing health insurance in Vietnam, routine medical consultations and daytime follow-up visits are among the most frequently used services. However, many policyholders remain unclear about the per-visit reimbursement limits and the maximum number of visits allowed each year. Understanding the outpatient benefits in Bao Viet An Gia helps you receive timely treatment while keeping your healthcare budget fully under control.
In this article
🩺 Overview of Bao Viet An Gia Outpatient Coverage
Outpatient treatment is an optional supplementary rider designed for Bao Viet An Gia policyholders. This benefit covers consultation fees, diagnostic imaging, laboratory tests, and prescribed medications resulting from illnesses, accidents, or complications of pregnancy that do not require an overnight hospital stay.
Under policy guidelines, you must select an outpatient tier that matches your primary inpatient plan tier. To build a comprehensive understanding of the total package structure, you can review Inpatient Coverage and Limits in Bao Viet An Gia to plan your medical protection effectively.
📊 Coverage Limits and Visit Caps by Plan Tier
The outpatient rider offers flexible annual limits divided across five distinct tiers: Bronze (Đồng), Silver (Bạc), Gold (Vàng), Platinum (Bạch Kim), and Diamond (Kim Cương). Each tier specifies both an aggregate annual budget and a maximum cap per outpatient visit.
Across all tiers, Bao Viet An Gia applies a strict maximum of no more than 10 visits per year. The specific benefit levels are structured as follows:
| Plan Tier | Annual Limit (VND) | Limit per Visit (VND) | Maximum Annual Visits |
|---|---|---|---|
| Bronze (Đồng) | 6,000,000 | 1,200,000 | 10 visits/year |
| Silver (Bạc) | 7,000,000 | 1,400,000 | 10 visits/year |
| Gold (Vàng) | 8,000,000 | 1,600,000 | 10 visits/year |
| Platinum (Bạch Kim) | 10,000,000 | 2,000,000 | 10 visits/year |
| Diamond (Kim Cương) | 15,000,000 | 3,000,000 | 10 visits/year |
Premiums for this rider depend on your age bracket and the plan tier you select. You can review the complete pricing tables in our guide on Bao Viet An Gia Premiums: Age and Plan Pricing to determine the best match for your personal budget.
🏋️ How Are Physiotherapy Expenses Covered?
Physiotherapy is an essential component of outpatient recovery, helping patients regain physical function after traumatic injuries or during the management of musculoskeletal conditions. Bao Viet An Gia provides a daily allowance for medically necessary physical therapy sessions.
Physiotherapy coverage is capped at a maximum of no more than 60 days per year across all tiers. The daily reimbursement allowance for each plan is set as follows:
- Bronze Tier: 60,000 VND per day.
- Silver Tier: 70,000 VND per day.
- Gold Tier: 80,000 VND per day.
- Platinum Tier: 100,000 VND per day.
- Diamond Tier: 150,000 VND per day.
To qualify for reimbursement, physical therapy sessions must be formally prescribed in writing by your attending doctor, and the associated costs are counted toward your overall outpatient annual limit.
⏱️ Waiting Periods and Co-Pay Rules for Young Children
When using outpatient benefits, policyholders must take note of the contractual waiting periods. Calculated from the initial policy effective date, waiting periods exclude any medical costs incurred before the defined timeframe passes:
- No waiting period: Applies to injuries resulting directly from accidents.
- 30 days: Applies to standard, ordinary illnesses.
- 90 days: Applies to defined complications of pregnancy.
- 365 days: Applies to pre-existing conditions, specified illnesses as defined in the policy, torn, ruptured, or reconstructed ligaments and meniscus, as well as conditions listed under general policy exclusions.
- 180 days: Applies to children up to 6 years old for bronchitis, bronchiolitis, and all forms of pneumonia.
Parents should also pay close attention to co-payment requirements for young children. For children between 15 days and 3 years of age, a 70/30 co-pay applies (Bao Viet reimburses 70%, and the insured covers the remaining 30%). This co-pay requirement does not apply if the child receives treatment at standard public hospitals and public medical centers (excluding international wings, voluntary treatment, or on-demand consultation departments).
📝 Outpatient Claim Document Checklist
To ensure a smooth and prompt reimbursement process, keeping medical paperwork properly organized is vital. You can read our detailed comparison on OUTPATIENT VS. INPATIENT: WHAT DOCUMENTS DO YOU NEED? to understand the procedural differences.
When filing a direct reimbursement claim for outpatient expenses, please prepare the following documents:
- ☐ A fully completed Bao Viet Claim Form (or submit digitally via the BaoViet Direct mobile app).
- ☐ Medical examination booklet, consultation sheet, or prescription clearly showing the attending physician’s clinical diagnosis.
- ☐ Paraclinical test orders alongside test results, including laboratory panels, X-rays, MRI scans, or ultrasounds (if prescribed).
- ☐ Legal financial VAT invoices (hóa đơn GTGT / hóa đơn điện tử) or official hospital payment receipts with an itemized breakdown of clinical services and prescribed pharmaceuticals.
- ☐ A written accident statement report (if medical care stems from a traffic accident or daily activity mishap).
For claim amounts equal to or less than 10,000,000 VND that do not involve inheritance claims, policyholders may submit clear electronic copies through the BaoViet Direct app following contractual instructions. Checking the HEALTH INSURANCE CLAIM CHECKLIST will help you submit your file without unnecessary back-and-forth delays.
Every insurance plan contains specific limits and regulatory nuances. If you need dedicated guidance on choosing the right outpatient package or enrolling your family, contact the consulting team at paa.vn via phone at 0347674755 for accurate and prompt assistance.